FAQ
1. Do you ship internationally?
Yes, we ship worldwide.
2. How long does shipping take?
Estimated delivery times:
United States: 7–15 business days
Europe: 10–20 business days
Asia: 5–10 business days
Please note that delays may occur due to customs or local postal services.
3. How much is shipping?
We offer a flat shipping rate of $10 worldwide. The final cost will be shown at checkout.
4. Will I have to pay customs or import taxes?
Yes, depending on your country, customs duties or import taxes may apply. These fees are the responsibility of the customer.
5. Can I return or exchange my order?
Due to the handmade nature of our products, all sales are final.
However, if your item arrives damaged or defective, please contact us within 48 hours of delivery.
6. Are your products handmade?
Yes, each piece is carefully handcrafted. Slight variations in shape, texture, or finish may occur, making every item unique.
7. What material is the ring made of?
Our rings are made of Silver 925. Please refer to each product page for detailed material information.
8. How do I choose the right size?
Please refer to our size guide before placing an order. If you are unsure, feel free to contact us for assistance.
9. Can I cancel my order?
Orders can be canceled within 12 hours of purchase. After that, cancellation may not be possible as production may begin.
10. What if my package is lost or delayed?
If your package is delayed, please contact your local carrier first. If you need help, feel free to reach out to us.
By placing an order, you agree to our policies.